Contact details

Contact Wismaco

Tell us what needs to connect, where it will work and what your project needs next. Our Shanghai team will help organise the technical conversation.

Technical enquiries for product selection, drawings, replacement references and project support.

Start with the project.
We’ll take it from there.

Prepare a project enquiry

Send your project details directly to the Wismaco team. Required fields are marked with an asterisk.

One drawing, specification, photo or archive, up to 10 MB. Accepted formats: PDF, Office documents, images, ZIP and DWG.

Your information is sent securely to Wismaco after you submit.

What to include in the first message

A concise technical brief helps the team understand the requirement and identify what must be confirmed next.

Equipment and industry

Machine type, application sector and the connection location.

Working conditions

Environment, protection needs, temperature, cable routing and installation access.

Interface details

Power or signal role, cable size, connector format and mating requirements.

Drawings and photos

Relevant equipment drawings, panel layouts or clear installation images.

Quantities and timing

Estimated volume, sample needs, project milestones and required delivery window.

Existing references

Current product code, preferred brand, order reference or replacement context.

What happens after you contact us

01 / Review

We read the application context

Your message is reviewed against the product, environment and project need you describe.

02 / Clarify

We identify what must be confirmed

The team can ask for the model, drawing, cable data or timing needed to move forward.

03 / Route

We connect the right support

The enquiry is directed toward product selection, documentation, design or project service.